We are committed to working with our customers and offering payment and service request alternatives that support good health. With the ongoing COVID-19 health concerns and maintaining social distancing, we offer online bill payment options as well as, online tech appointment scheduling and online service upgrade forms. Take advantage of the convenience and more importantly, ensure the safety of your health is a top priority. Sign up for eBill Payment options today!

Call us: (800) 626-8859 or 

Questions on Your Bill? – See Our FAQs for Answers!

A. Yes, all bills are due when indicated. S&A has committed to keep our community connected and we are operating during this crisis, keeping all of our employees working and all of our networks running.

A.  Yes, there is a secure payment box located at the main entrance to our office building on the left. You can safely leave your payment as the box is emptied multiple times per day.
A. Yes, our customer service team is working normal business hours and you can call to make a credit card payment. You can also sign up for our eBill option by going to: SATelephone.com/online-bill-pay-sign-up

A. Our customer service team is fully operational and happy to take your call. Please call us at (800) 626-8859.

A. The first step is to understand what speed you currently have. This is on your most recent bill. Speeds below 25/3 are likely to have some performance issues. You may call our office to upgrade speeds. Many of the upgrades can be done without a technician going in your house. If your trouble is not related to speed, you can check out our Troubleshooting section of our website at https://highline-kansas.com/Trouble-Shooting/